SIR30212 :: Certificate III in Retail Operations


This qualification provides the skills and knowledge for an individual to be competent in retail operations.

Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

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Target Audience


Students enrolling in this qualification generally are jobseekers or employed in the industry. They are typically individuals to be competent in retail operations.

Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

Career Opportunities

Job roles

Individuals with this qualification are able to perform roles, such as:

  • provide in-depth product and service advice in a retail environment
  • sell products and services in a variety of retail settings
  • service the point-of-sale area
  • organise and maintain work areas and displays
  • carry out specific responsibilities, such as merchandising.

Possible job titles

  • sales assistant
  • senior sales assistant
  • customer service assistant
  • point-of-sale operator

Entry Requirements

To undertake this qualification, individuals will have previous retail supervisory experience in roles such as:

  • applying point-of-sale handling procedures
  • interacting with customers
  • operating retail technology
  • performing stock control procedures
  • applying safe work practices
  • communicating in the workplace
  • minimising theft.

 

Examples of evidence of retail management experience may include:

  • job descriptions and references from current or past employers
  • an entry interview to determine retail supervision experience.

 

Entry requirement questionnaire is undertaken during the enrolment / prior the commencement of the course. When Online Platform is used, please ensure the following system requirements are satisfied:

  • Operating System : Win 7, Mac OSX 10.7+
  • Internet Connection : Broadband connection or faster is recommended. Dial-up access will be significantly slower, and it’s not recommend for using Moodle.
  • Internet Browser: Firefox 15 +, Chrome 25 +, Internet Explorer 9 +, Safari 6+ and Opera 9 + are officially supported; however any modern web browser are recommended. JavaScript and Pop-ups must be enabled and the security settings must accept cookies.
  • Plug-ins: Flash browser plug-in version 10+ is required for desktop browser access.
  • Adobe Acrobat Reader: Some documents are in the PDF format thus require Adobe Acrobat to open the PDF file.

Education Pathway

This qualification is suitable for an Australian Apprenticeship pathway but is not appropriate for VET in Schools (VETiS) delivery.

Pathways from the qualification

After achieving SIR30212 Certificate III in Retail Operations, individuals may undertake:

  • SIR30312 Certificate III in Retail Supervision
  • SIR30412 Certificate III in Business-to-Business Sales
  • SIR40212 Certificate IV in Retail Management
  • SIR50112 Diploma of Retail Management.
  • SIR50212 Diploma of Visual Merchandising.

Course Information

Course Structure

Cost and Duration

Member Price: $ 3,000 Non-member Price: $ 3,300


Schedule :: Monthly Payment Instalments

Instalment Certificate III – 6 Instalments
1st Instalment At enrolment
2nd Instalments 2nd month
3rd Instalments 3rd month
4th Instalment 4th month
5th Instalments 5th month
6th Instalments 6th month

Government Funding Information


This program is delivered over a period of 5-7 months to allow time for the development of the underpinning workplace skills and the completion of workplace projects.

Participant Handbook

Participant Handbook ()


This program is delivered over a period of 1 -2 months to allow time for the development of the underpinning workplace skills and the completion of workplace projects.

Admission

ARA Retail Institute offers various intakes across Australian states  throughout the year.

To Enrol

You may apply by using Online Enrolment Form (You are required to create an account to enable Save and Return feature).

or

You may contact us for more information or to arrange appointment for your specific requirements.