Short Courses

Success in business is impacted by so many variables that are changing at an increasing pace which means small businesses need to be agile and learn fast. The short courses allow you to select the relevant building blocks for a program of support for retailers to do just this. With the flexibility on which topics and how many workshops it is easy to tailor a program to support your needs. Make a start with the selection below or learn more about customisation.

Target participants

Retail managers/supervisors, retail area managers or team leaders, regional or divisional managers, retail product managers, retail support team members or managers, people dealing with the retail industry, business owner.


The objective of the workshops is to provide operational and strategic perspectives of retail and guide businesses in best practice standards. The practical nature of the workshops aims to ensure that retailers of all skill levels are provided with relevant skills and a high level of inspiration to change their business where required.

Benefits for participant

  • Instruction by leading industry specialist
  • Learning in a peer group environment
  • Interaction and networking with the other executives
  • Better understanding of the retail industry.

Short Courses Fields

Digital & Technology

Social media & digital marketing

Digital retail operating success

Optimising online – ecommerce essentials

Foundations of retail buying

Advanced online retailing & marketplace optimisation

Finance & Product

Financial fundamentals & product performance

Managing transformation with financial KPIs

Retail financials product buying

Foundations of retail buying

Develop financial acumen - merchandise management

Plan & build profitable range assortment

Planning & product control

Manage product process & supplier engagement

Innovation & Planning

The next big thing – global retail insights

Defining your innovation strategy

Develop a departmental strategy


Creating compelling visual merchandising

Retail visual merchandising


Optimising christmas trade

A guide to retail marketing & customer loyalty

Develop loyalty drivers & digital marketing

Retail marketing to drive profits & performance


Steer your success – retail leadership

Tune your team – retail hr for managers

Performance Management


Sales & service excellence

Revaluing the total customer experience

Retail sales service

Understand the impact of consumer behaviour