Full Courses


The SIR07 Retail Training Package is nationally accredited across Australia and has been designed and developed to meet the needs of retailers and retail employees. The purpose of this is to practice and reinforce key work standards that are applied in the retail workplace. The skills and knowledge that you will develop are recognised across Australia and will enable you to obtain retail employment anywhere in the country. We have designed a program that will give you an opportunity to practice and develop your skills, using an assessment structure that is relevant to your needs and those of the retail workplace.


Competency based training
is an approach to vocational education and training that focuses on the ability for a person to perform relevant skills and knowledge during the training and assessment.

Competency based assessment is used to collect the evidence and making judgement whether the competency has been achieved by performing to the standards in the workplace. The standards are set within the unit of competency and the evidence collection must be compliance with rules of evidence (extracted from SIR07 training package):

  • Valid: Valid evidence must relate directly to the requirements of the unit of competency.
  • Sufficient: Sufficiency relates to the quality and quantity of evidence assessed.
  • Current: In assessment, currency relates to the age of the evidence presented by a candidate to demonstrate that they are still competent.
  • Authentic: To accept evidence as authentic, an assessor must ensure that the evidence presented for assessment is the candidate’s own work.

Full Courses Options

22280VIC :: Certificate I in Employment Pathways

The Certificate I in Employment Pathways is a re-accreditation of the Certificate I in Vocational Preparation and provides a focus on orientation to work options and pathways to further specific vocational education and training. The purpose of this course is to enable learners to develop skills and knowledge to improve...(More »)

SIR20212 :: Certificate II in Retail Services

This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and...(More »)

SIR30212 :: Certificate III in Retail Operations

This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Target Audience Students enrolling in this qualification generally are jobseekers or employed in the industry. They are...(More »)

SIR30312 :: Certificate III in Retail Supervision

This qualification provides the skills and knowledge for an individual to be competent in retail supervision with the need to apply discretion and judgement. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. Individuals will have some responsibility...(More »)

SIR40212 :: Certificate IV in Retail Management

This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet,...(More »)

SIR50112 :: Diploma of Retail Management

This qualification provides the skills and knowledge required by those who hold or wish to hold higher management positions. It applies to those who are providing support to senior management in a larger retail or wholesale outlet or who are responsible for managing a retail store or wholesale outlet. Target Audience Students...(More »)