Enrolment Requirements


  • Once the student commences the nominated course, ARA will deliver the Training Program using competency based training principles and practices in accordance with the Standards for NVR Registered Training Organisations.
  • Application submitted without mandatory evidence will be considered incomplete and may affect your eligibility to enrol to the course and the associated fee
  • Please also note that your eligibility and value of government funding may be invalid if any of the information you have provided to us is inaccurate or misleading. They cannot be confirmed until all validations are undertaken by ARA Retail Institute and relevant State Government bodies.
  • The RTO and the student agree to work together to produce a unified approach in the student achieving the relevant qualification.
  • The course fees payable to ARA are for the provision of the following services:
    • Training and Assessment
    • Ongoing Administration Processes
    • Learning Resources when appropriate
    • Certification/Statement of Attainment
  • Where a student has undertaken an assessment and it has been marked as ‘Not yet Competent’ (NYC), they be allowed to re-sit the test/or have a re-assessment. If they are deemed ‘NYC’ for a second time they are to re-enrol into that unit/ subject.
  • For re- issuance of Certificates and Statements of Attainments the student will be charged (AUD 25) per document required. Payment for the re-issuance of such documents is required prior to the re-issuance occurring by the RTO.
  • The RTO reserves the right to accept or reject any application for enrolment at its discretion.
  • The RTO reserves the right to cancel any course prior to the commencement date of the course should it deem it necessary and in that event, shall refund all payments received from the student (see refund policy).