Customised Options


The ARA Retail Institute has built strong capability to customise programs to meet client’s needs. The diversity of retailers across the industry have different methods or operational models but at times common challenges. A customised program allows the retailers to take the basis of great education and refine it with their specific business processes and theories.

National retailers wanting to convert their existing processes and operational standards into a well rounded education program gain great value from the instructional design team at the Retail Institute. They start by completing a full diagnostic review of their needs and then aligning content from both our library of resources and industry to build unique and differentiated learning platforms.

The development of customised programs also allows groups of retailers within one region or shopping centre to be provided a tailored education program that addresses the challenges that they collectively face. This is commonly adopted by centres under development

The following topic areas form the basis of customisable options for retailers or property groups to develop the skills, knowledge and business acumen of the broad scope of both national and independent retailers. The following broad topic list can be customised to suite the participants needs or programs can be developed specifically for a national delivery:

  • Store Layout & Visual Merchandising
  • Effective Retail Marketing
  • Leading And Developing a Great Retail Team
  • Managing Sales & Service For Success
  • Building Your Business for Profit and Success
  • Preventing Retail Loss And Financial Risk